FAQs

Frequently Asked Questions 

 

Orders & Payments

What payment methods do you accept?

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Visa Electron
  • Discover
  • Diners Club

All payments are processed securely through encrypted payment gateways.

What currency are your prices listed in?

All prices on our website are displayed in USD (United States Dollar).

Can I cancel or modify my order?

Yes. Orders may be canceled or modified within 24 hours of purchase. Please contact us as soon as possible for assistance.

Why was my payment declined?

Payments may be declined for several reasons, including incorrect billing information, insufficient funds, or bank security restrictions. Please verify your payment details or contact your bank for more information.

For more info - Payment policy 

Shipping & Delivery

Where do you ship?

We currently ship within the United States only.

Do you offer free shipping?

Yes. We offer free shipping on all orders within the United States with no minimum purchase requirement.

How long does shipping take?

Orders are typically processed within 1–2 business days.

Estimated delivery time is usually 3–5 business days depending on your location.

Orders placed before 3:00 PM (GMT-07:00) Mountain Time will begin processing on the same business day.

What is Total Delivery Time For USA?

Estimated delivery time for all United States destinations:

  • All destinations: 4-7 business days

For more info - Shipping Policy

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number.
 Tracking info

What should I do if my package is delayed?

Delivery delays can occasionally occur due to weather, holidays, or carrier issues. If your package has not arrived within the expected timeframe, please contact us for assistance.

What happens if my package is lost?

If your package is lost during transit, please contact us immediately. We will investigate the issue and provide a suitable solution, including replacement or refund when applicable.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date your order is delivered.

What items are eligible for return?

Returned items must be:

  • Unused and unworn
  • In original packaging
  • Accompanied by proof of purchase

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

How long does it take to receive a refund?

Approved refunds are typically processed within 10 business days to the original payment method.

Can I exchange an item?

Yes. The fastest way to exchange an item is to return the original item and place a new order once your return is approved.

Are there items that cannot be returned?

Yes. Personalized items, discounted products, gift cards, and certain final-sale items may not be eligible for return.

What is Summary Of Return Method & Fees? 

  • We accept returns within 30 days of purchase. Returned items must be unused and in their original condition.

    • Return Shipping Cost: Customers are responsible for return shipping costs unless the item is defective or incorrectly delivered.
    • Return label: Customer responsibility
    • Restocking Fee: No cost
    • Return method : By mail
    • Refund Processing Time: Up to 10 working days

for more info - Return & refund-policy

Products & Support

How do I contact customer support?

You can contact our customer support team using the information below:

Email: info@uniquelywyoming.us
Phone: +1 307-257-2283

What are your business hours?

  • Tuesday – Friday: 11:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 4:00 PM
  • Sunday: Closed
  • Monday: Closed

How quickly do you respond to inquiries?

We respond to all customer inquiries within 24 hours.

Contact Information

Store Name: Uniquely Wyoming
Store Address: 500 O-R Dr Suite 11, Gillette, WY 82718, United States.
Phone: +13072572283
Email: info@uniquelywyoming.us
Opening Hours: Tuesday-Friday: 11 AM–6 PM
                            Saturday: 10AM–4 PM
                            Sunday: Closed
                            Monday: Closed
Time Zone: (GMT-07:00) Mountain Time
Response Time: We respond within 24 hours.